Return & Refund Policy
Shop with confidence. We offer hassle-free returns and quick refunds for your peace of mind.
Return Window
Free Returns
Refund Time
Pickup Service
Return Eligibility
Eligible for Return
Items received damaged or defective
Wrong item delivered
Item significantly different from description
Unworn clothing with tags attached
Unused products in original packaging
Not Eligible
Items used, washed, or worn
Intimate wear and swimwear
Personalized or custom-made items
Digital products and gift cards
Items without original packaging
How to Return
1
Request Return
Contact our support team within 3 days of delivery via WhatsApp or email
2
Get Approval
Our team will review and approve your return request within 24 hours
3
Package Item
Pack the item securely with all original tags and packaging
4
Free Pickup
Our delivery partner will collect the package from your address
5
Inspection
We inspect the returned item at our warehouse
6
Refund Processed
Refund issued to your original payment method within 3–5 business days
Exchange Policy
Exchange Policy
We currently do not offer direct exchanges. If you need a different size or color, please return the original item for a refund and place a new order. This ensures faster processing and availability confirmation.
Last updated: June 2026